Academic Support

As a new or continuing student, you have all the information you need—within easy reach—to help you get started and settled into a routine for success. The Learner Services team and your Career Coach are ready to help you create a plan to achieve your academic goals. Follow the links below for answers to your most common questions and to learn more.


Academic Resources

Learner Services

Have a question? Can’t find the answer? Call Learner Services first. We’ll get you answers to all your questions, large and small—about first term course registration, concentration changes, student resources, graduation, connecting to career and academic support, and much more. If any of your questions are more complex or specialized, we’ll make you an appointment with the right people on the right Northeastern team to help you.

Phone: Learner Services 1-833-NU-LEARN (1-833-685-3276)

Hours: 8:30 AM – 5 PM (ET) Monday – Friday

Email: learnerservices@northeastern.edu

Tutoring

Tutoring can benefit skilled professionals and beginning students alike. Whether you’re struggling with organic chemistry, working on a long paper, or putting the finishing touches on a presentation, NU offers many opportunities for you to enhance your academic work and professional skills through free one-on-one academic support on and off campus.

If after reviewing these options, you do not find one that meets your academic needs, please contact your instructor and your Career and Academic Coach to determine your best support options and next steps. If you have any questions about available support options, please email the Associate Director of Academic Integrity, Mr. Ori Fienberg.

Northeastern Writing Center

45-minute appointments cover writing topics from start-to-finish such as research, organization, development, introductions, conclusions, multimedia projects, and formatting.

  • Available to: All CPS students
  • Locations: 412 Holmes Hall, 136 Snell Library and online
  • Type of Tutor: Trained Undergraduate, MA, and PhD students
  • Appointment Types: In-person and online

To learn more about the Northeastern Writing Center please click here.

International Tutoring Center

50-minute appointments for English language instruction, including writing, conversation, pronunciation, reading, and TOEFL and career prep. Various formats of tutorials offered including in-person, online, one-on-one, and group appointments.

  • Available to: All CPS international students
  • Location: 88 Snell Library (basement) and online
  • Type of Tutor: Primarily ESL professionals with advanced degrees
  • Appointment Types: In-person, online, one-on-one, and groups

To learn more about the International Tutoring Center please click here.

Wyzant

Northeastern University’s College of Professional Studies is covering the cost of 4 hours of tutoring from Wyzant to help ensure your success in challenging courses. Tutors on Wyzant have helped thousands of students in 300+ subjects ranging from College Algebra to Academic Writing, Statistical Analysis to Microbiology.

Click here to access your free tutoring through Northeastern University’s Wyzant account.

  • Access your free tutoring using your Northeastern login credentials. Indicate your program, time zone, the course you’d like support in, and the specific topics or materials you’d like help with.
  • You’ll receive an activation email from Wyzant for Higher Ed. (If you don’t see it, check your spam or junk folders.) From the email, click on the activation button.
  • Potential tutors will begin reaching out to you. Their messages will be sent to your Northeastern email inbox and will be accessible via your Wyzant account dashboard.
  • Respond back to the tutors you believe might be a good fit to schedule an online session when it’s convenient for you — even late at night!

For questions about tutoring, please reach out to Senior Domain, Academic and Career Advisor, Amy Nichols  at a.nichols@northeastern.edu


Campus Resources

The Disability Resource Center

The Disability Resource Center (DRC) is dedicated to serving those of the Northeastern community while adhering to laws regarding disability and privacy.

University Health and Counseling Services (UHCS)

The Northeastern University Health and Counseling Services Team provide students with services and resources to help students stay healthy, physically and mentally. UHCS also handles requests for medical leave of absence.

Code of Conduct

The university’s Code of Student Conduct sets the expectations around behaviors that promote the safety and welfare of the Northeastern University community. The University seeks to provide a supportive environment that is conducive to learning, the pursuit of truth, the exchange of knowledge, the intellectual development of students, and the general good of society. In those instances where violations of the behavioral expectations occur, Northeastern University has developed policies and procedures to protect the interests of members of the University community, individually and collectively.

Academic Integrity

You can learn about Northeastern’s academic integrity policy and find tools for proper citation by visiting the CPS Academic Integrity webpage.

The Citation and Academic Integrity Checklist provides you with key terms and a set of questions before you hand in your first paper.


Technical Support

This Fall semester, Northeastern will integrate online learning and resources more than ever. Classroom density will be reduced as low as one-third capacity to maintain healthy distancing. 

Northeastern University will use NUFLEX, a model that has been implemented to provide a safe, flexible way for students to learn anywhere. Therefore, you will need to familiarize yourself with the official Learning Management System. 

Northeastern University’s official Learning Management System is Canvas. This is where your assignments, discussion boards, syllabus and additional reading materials will be hosted. Your professor will most likely communicate through Canvas or email.  You can access the learning management system through your MyNortheastern Portal or bookmark the direct url: https://canvas.northeastern.edu/student-resources. Please see the official website for tutorials on navigating Canvas, how to customize your environment, and preview submitting assignments.  

Whether this is your first online class or you struggle with online classes, we’ve compiled a video of tips to help you get through your first online course. https://northeastern.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=13f76ccf-c4c8-4afe-91b0-abf1010f2cad

Information Technology Services (ITS)

Information Technology Services (ITS) is the main provider of the technology framework and your “electronic life” at Northeastern.


Veterans and Service Members

Center for the Advancement of Veterans and Service Members (CAVS)

Our Center for the Advancement of Veterans and Service Members is dedicated to helping you achieve your educational and career aspirations. With a focus on student veteran employability, the Center offers mentorship opportunities and career resources designed to help you leverage your military experience and more seamlessly transition to civilian life.